Encore Studio

Scheduling
Classes and lessons for kids are generally scheduled during after school hours Monday – Friday (into evening hours for teens), Homeschooled Students, Adult Recreational & Young Beginner Lessons/Classes may be scheduled earlier in the day, later evening or weekends on a limited basis.
   
Bad Weather
Safety must come first! In the case of bad weather, the situation will be evaluated and the decision as to whether there will be lessons will be made by early afternoon. Even if lessons are to be continued, please don’t feel you must attend if weather is an issue. It would be helpful if you could call or text (402)499-0400 on those days to check the status of lessons, as it is often difficult to reach parents on short notice. If lessons are completely cancelled because of weather the “flex” weeks on the calendar may be used. It is more likely the studio will offer either an online lesson or a video lesson for that day.
   
 Attendance/Rescheduling Lessons 
It is extremely important that students attend all lessons and group sessions. Tuition is based on enrollment NOT attendance.
However, if you are sick, please stay home!  (If your student won’t be coming, an online or video lesson is a possibility if they are well enough.) Missed lessons can be rescheduled ONLY by the parents online. Theory lab time is optional for rescheduled lessons. Guidelines: other than illness, all lessons must be cancelled 24 hours or more beforehand in order to be eligible to reschedule.

In order to streamline the scheduling side of my studio and make it accessible 24/7 to busy parents and students, this site is the tool that will be used exclusively for any issues related to the calendar.
 
To cancel a lesson:
-Log in
-Click Calendar on left hand side menu
-Click on date of lesson you want to cancel
-Click Cancel
-Confirm
 
And you're done!

  1.   Individual lessons may be rescheduled within 30 days, (subject to availability). ALL lessons to be rescheduled (whether from illness or other reason) MUST be cancelled ONLINE. All rescheduled lessons must be scheduled ONLINE. Non-illness absence must be cancelled at least 24 hours ahead of time. Follow the procedure above, except click on the desired available lesson, and confirm.
  2.   Lessons may be rescheduled in the 30 day time frame only if the student can come to  one of the open times on the Online Calendar - or, on short notice when a time becomes open due to someone else’s absence. If you miss (not due to illness) and cannot reschedule your lesson within 30 days, you forfeit the lesson. If you miss because of illness and cannot reschedule within 30 days, please contact the studio. You may need to be flexible to use your reschedule opportunity (such as be willing to take a student out of school a few minutes early to make an early time or miss another activity).
  3.   Available times will be filled on a first-come, first-serve basis. It is the parent's responsibility to check online for open lesson times. (Remember to check often; openings can happen any time.)
  4.   It is acceptable for a student to occasionally miss technology/theory/ensemble time due to activities/homework as long as the individual lesson portion is attended or rescheduled. Please be courteous and cancel the lesson ONLINE by noon for ANY absence. (However, I understand if an illness suddenly happens! Inform Encore Studio as soon as possible.)  If a student cancels or skips lessons for 4 consecutive weeks, (other than illness), that student's lesson time may be given to a student on the waiting list.

Substitutions 
The studio reserves the right to provide a substitute teacher if the regularly scheduled teacher is ill or otherwise unable to teach classes/lessons. If a teacher is ill and the studio cannot arrange a substitute any missed classes/lessons will be rescheduled.

Discontinuing Lessons 
Students register for the entire academic year. On the rare occasion study is discontinued before June 30th, a month's notice is required. There is no refund of tuition unless families move away from the area.

By continued payment and attendance of lessons, you automatically accept this and the policies below and agree to all terms set out.

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